Tyto Software Pvt. Ltd.
Bangalore
Tyto Software is a small products company in the test automation space. Our product Sahi is a popular web application testing tool. We are looking for a technically strong Support Engineer who can answer our customers' queries via our support portal.
We are looking for someone who can feel a customer's pain and empathize with them. You should have good technical skills to understand, replicate and reproduce problems, and suggest suitable solutions.
Skill sets required:
Good knowledge of web applications, HTML, Javascript. Experience in front-end technologies is desirable.
Good analytical skills and problem solving attitude. The job at times requires good experimentation, research and analysis.
Experience in working on Windows and Linux environments
Ability to follow customer instructions with a high level of attention to detail
Good English communication skills - both written and spoken
Should be comfortable working in a startup environment. (Don't worry, we pay OK)
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