Location: Seattle
URL: http://www.starbucks.com
This position will lead our User Interface developers, building on Starbucks success with our online and mobile applications. This position will work with developers, analysts, designers, architects, and program managers to determine technical strategy, product roadmaps, and best practices for User Interface Design and Usability, then lead the team in the implementation of that strategy. This position requires deep knowledge of the development space and current state-of-the-art thinking in areas of Usability, Accessibility, Mobile Optimization and Progressive Enhancement. A strong eye for design is critical, as is the ability to influence others by bringing fresh thinking to design/development challenges.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
·Collaborates with business partners, other Information Technology (IT) teams and senior application developers to arrive at recommendations for technology decisions. Initiates process improvements for new and existing systems.
·Stays current with developments and trends in the industry specific to User Interface Design and Development, assesses those trends for their value, and advocates adoption of tools and techniques that add the greatest value to Starbucks and its digital properties.
·Fosters innovation within the team, champions ideas within the team that add value to the enterprise. Assists in organizing and running âHack Dayâ 2 to 4 times a year.
·Helps set reasonable expectations for deliverables, including timeline, features, and risk.
·Designs, develops, implements, documents, and tests changes to applications and systems critical to Starbucksâ public-facing website and mobile applications. Codes, tests, debugs, documents, and implements complex software applications. Creates more complex prototypes and ensures deliverables are high quality and meet user expectations. Supports system and integration testing activities. Initiates design reviews for new applications and adheres to software development standards.
·Leads, coaches, and mentors other team members. Performs cross-training and facilitates information sharing among team members. Assist with management of team tasks, projects, and performance reviews.
·Provides supervision and guidance in requirements gathering and functional specification activities. Collaborates with Functional Analysts in completing deliverables. Translates business requirements and functional designs into technical designs. Assists with development of functional designs and resolves complex design issues. Acts as senior technical expert to analyze the business needs.
·Recommends and establishes new software development, testing and documentation standards. Monitors and ensures compliance of standards.
·Resolves or assists with escalated software application issues as needed. Leads and coordinates activities to develop and execute plans to mitigate occurrence and reoccurrence of production issues. Oversees and contributes to the documentation of production support processes. Anticipates long term support issues and plans for corrective actions. Supervises and collaborates with support teams to ensure complex issues are resolved in a timely manner. Performs root cause analysis to identify permanent resolutions to software or business process issues.
Summary of Experience
·Application development and programming experience - 8 years
·Delivering high-volume ecommerce applications with a focus on user experience â" 8 years
·Providing support to various business applications - 8 years
·Providing technical oversight and guidance on technical projects on a variety of application platforms - 8 years
·Mentoring, coaching and leading other technical team members - 6 years
·Working with process owners and identifying information technology solutions that enable business process improvements - 6 years
Required Knowledge, Skills and Abilities
·Very high level of proficiency in programming languages used for front end development (JavaScript, CSS, HTML)
·Strong interpersonal skills, able to communicate effectively with both technical and non-technical partners
·Ability to communicate clearly and concisely, both orally and in writing
·Experience with mobile development (iOS, Android), mobile optimization, and progressive enhancement.
·Experience leading ecommerce development teams
·Experience in globalizing high-volume ecommerce websites
·Highly refined sense of Design and User Experience concerns
·Ability to quickly learn new application systems and technologies
·Knowledge of agile development methodologies
·Ability to accurately break down complex application designs into component deliverables and estimate design and development timelines
To apply: Please send resumes to Jboon@starbucks.com
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