Has direct responsibility for application development and integrations overseeing a staff that includes programmer-analysts and designers (UEX)
Establishes and modifies procedures for defining development practices, documenting the overall architecture, and maintaining quality and accuracy in the development process; establishes methods for effective code review, site building and quality assurance. Ensures adoption of same by the team
Applies best practices for efficient and effective digital publishing and application development; looks for opportunities to streamline and fully utilize current and new technology solutions
Educates agency about new or innovative technologies available to meet business needs
Works closely with the digital manager and executive producers to ensure projects are delivered on time, to a strong level of quality and with expectations of high load tolerance and uptime; maintains an inclusiv! e process that empowers entire digital team to contribute to final results
Identifies areas that require attention and works with the Digital Manager to ensure time and resources are dedicated to continually improving our situation and reducing areas of concern
Provides leadership and professional development of team members
Ensures accurate and updated documentation for the systems and software under the team’s control
Instills a culture of accountability and reliability among members of the team
Works with all groups in the digital department to solve the problems and accomplish the objectives of user communities in a timely fashion; effectively communicates the status of key initiatives and proactively manages customer expectations
Keeps the digital manager and executive producers fully informed on problems and progress; closes loops within and outside the department as problems are addressed a! nd progress is made; works with vendors to achieve results
!Stays current on relevant technology and conducts necessary research and development testing to assess emerging technology options.
Stays on top of digital systems and applications issues and helps pursue resolution. In crisis, assists the operations tech lead in pulling together resources to explore alternatives in keeping with conditions and the expectation of 24x7 site availability.
Is responsive to the needs of the business communities with a focus on providing the utmost customer service
Manage projects as assigned
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