Sales Engineer
San Francisco
Are you ready to be part of a fast-growing software company – pre-IPO, SaaS model, cloud-related, and led by entrepreneurs who have done it all before? New Relic is in a great space, is on the move - AND could use your unique talents. Our mission, indeed our passion, is making web applications run better, making life easier for developers, and making Web2.0 all that it can be.
We are looking for a Sales Engineer who will present, implement and optimize use of our innovative web performance management tools. Our customers range from small-shop web developers to Fortune 50 CIOs. You will work with all of them.
And you will be joining a unique team. People who succeed at New Relic have a sense of urgency, a lot of initiative, a commitment to customer success, enthusiasm about pushing the edge, and a desire to work with a great people and have fun along the w! ay. We provide interesting work, a great product, opportunities to learn, and the freedom to make the job work the way only you can do it. A strong work ethic and a drive to produce results are, of course, essential. As a serious SaaS company, there is very limited travel. Unlike most SEs out there, you'll be able to go home most nights!
Responsibilities
- Drive implementation and deployment of New Relic services
- Lead customer presentations and demonstrations, virtually and on-site
- Develop strong customer relationships and further penetrate major accounts
- Respond to customer requests for additional services, ensure high customer satisfaction, continuing revenues, and account growth
- Refine metrics and analyses for customer retention and account management (utilization, risk evaluation, etc.)
- Contribute to creation of best practices and product ! innovation
- Convey in-depth knowledge of all tech! nical aspects of New Relic’s products, architecture, and security
- Very limited travel (5%)
Requirements
- Five years as experience as a Sales Engineer, Consultant, or Support engineer in a software company.
- Experience working with one or more of the following languages – Java, PHP, .NET, Ruby, or Python.
- Experience with virtual delivery of demonstrations and implementations
- Experience with a SaaS delivery model is desirable
- Experience with application performance management is highly desirable
A Little About Us
We are passionate, possibly even crazy, about application performance management (APM). Our mission is to make web applications run better, to make the internet more productive, and to make life easier for developers and devops. We are turning the APM marketplace upside down by providing Sa! aS products that deliver high-value functionality previously only available through enterprise software. We are well above 17,000 customers. And with your help we’ll get to 10x that number.
New Relic is a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld); the list of accolades goes on. More important, we provide challenging work, opportunities to learn, high quality teammates, a great product, a company on the move, and . . . the freedom to do your work the way only you can do it.
Our offices are in the tech-rich urban centers of San Francisco with easy commute access and a plethora of good eats. We provide competitive compensation (including pre-IPO stock options) and big-company benefits (medical, dental, etc) -- all while maintaining the energy, agility and fun of a start-up.
New Relic is most decidedly an equal opportunity! employer. We want applicants of diverse background and hire without re! gard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.
Apply for this job vacancy
No comments:
Post a Comment